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Thread: Particular user cannot login or view the forum.

  1. #1
    LHC FairyGodMum lapushka's Avatar
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    Default Particular user cannot login or view the forum.

    I have the permission of said user to post this issue and her name here: Fiorentina.

    I did suggest it could perhaps have something to do with the expired security certificate, but she has yet to get back to me on that. I did give her the staff e-mail address directly as it's in my contacts.

    Could you guys work with her? Help her out. I am so glad we exchanged addresses for when things like this would happen.
    WCC method (washing) --- Rinse-out oil (MO) --- LOC/LCO method (styling)

  2. #2
    Long tea-time for hair neko_kawaii's Avatar
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    Default Re: Particular user cannot login or view the forum.

    There is nothing wrong with her permissions. As you said, probably her browser protecting her from the expired certificate. A screen shot of exactly what she is seeing when she tries to access the site would help to trouble shoot.

    58.5 in, 2a, F, ii (3 in)
    Lady Kawaii-In-The-Garden the Terminally Curious of the Order of the Long Haired Knights
    Mod hat off. Mod hat on. Don't make me wear the mod hat, it messes up my hair. *grin*

  3. #3
    Prairie Pintsize Shorty89's Avatar
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    Default Re: Particular user cannot login or view the forum.

    Quote Originally Posted by neko_kawaii View Post
    There is nothing wrong with her permissions. As you said, probably her browser protecting her from the expired certificate. A screen shot of exactly what she is seeing when she tries to access the site would help to trouble shoot.
    I know on my phone, it gives me the expired certificate warning but I can still access the site if I move past the warning. Hopefully it's the same for her.
    Lady Meikyo of the Cerise Blade

  4. #4
    LHC FairyGodMum lapushka's Avatar
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    Default Re: Particular user cannot login or view the forum.

    I think she has found out it is the certificate, neko! Hope she can travel past that to access! At least we got to the bottom of it. Thank you for checking everything!!!
    WCC method (washing) --- Rinse-out oil (MO) --- LOC/LCO method (styling)

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